1.     Ministry Responsible : ·        The Ministry of Electronics and IT.
2.     Background : ·        Digital India program was launched to ensure digital service to the common people as well as to create new opportunities in the digital economy. ·        Growth of IT sector in India has traditionally remained confined to a few select urban clusters. ·        In 2014, it was decided to spread IT jobs across small towns of India. ·        The objective was to create opportunities for the youth living in these areas so that they do not need to migrate to urban clusters. ·        As a result, the India BPO Promotion Scheme was conceived. ·        To develop the North East regions of India, the North East BPO Promotion Scheme was also conceived simultaneously.
Details of the Scheme : ·        The schemes provide upto 50% of one time expenditure subject to Rs. 1 lakh per seat in the form of Viability Gap Funding (VGF) to the companies establishing BPO centers in digitally deficit areas of the country. ·        Special incentives will be given if following criteria’s are met : 1.     Employment to women and Divyang (PH), 2.     Setting up operations in towns other than capital towns, 3.     Generating employment beyond target and promoting local entrepreneurship. ·        There are also special provisions for the Himalayan states of Jammu & Kashmir, Himachal Pradesh and Uttarakhand.
·        The total number of  48,300 BPO seats will be created (In addition to 5000 seats under North East BPO Promotion Scheme) in all states except for following cities, 1. Bengaluru 2. Chennai 3. Hyderabad 4. Kolkata 5. Mumbai 6. NCR (incl. Delhi, NOIDA, Gurgaon & Faridabad) 7. Pune
Employment Creation. ·        The Scheme has envisaged: Direct employment to about 1, 44,900 persons considering three shifts operations.

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